Late last year, UnionBank rolled out UnionBank GlobalLinker, a free platform designed to help businesses of any size and industry launch and scale their digital operations. Since then, the platform has grown to service over 21,000 users across 17,000 partner MSMEs (that is, Micro, Small, and Medium Enterprises).

Lead proponent Dino Velasco sat with SparkUp to explain the three main obstacles MSMEs face in taking their businesses online. He also shared how platforms like UnionBank GlobalLinker provide the means to not only compete digitally but thrive as well.

The new initiative comes as part of UnionBank’s broader plans towards transforming the company from a bank, into a tech company with a banking license. Mr. Velasco discussed what that shift means for UnionBank, the industry at large, and, ultimately, the banking customer experience.