Knowledge

GlobalLinker Staff 

84 week ago, 8 min read

Customer Services & Relations

Learn How to Improve Customer Acquisition &...

Learn about the customer acquisition funnel and strategies to acquire and retain customers to succeed in business.

SIKAP By PDRF 

123 week ago, 5 min read

Customer Services & Relations

Safe in a Storm: Protecting Your Customers

Customer communication is an important part of any successful business. Maintaining strong relationships with your clients will ensure the longevity and stability of your enterprise.

GlobalLinker Staff 

163 week ago, 7 min read

Customer Services & Relations

How to create a strong loyalty programme for your...

Guide to creating an impactful customer loyalty programme.

Gopalakrishnan Subramanian 

182 week ago, 5 min read

Customer Services & Relations

Customer centricity: Commitment or compliance?

Why being customer centric is an attitude and requires the right mindset.

• 1 Comment

Lion Amir Virani 

190 week ago, 6 min read

Customer Services & Relations

4 fool-proof ways to build strong customer...

Customer-forward companies need to adopt new customer experience (CX) practices in order to address customer concerns.

Ramesh Yeligar 

220 week ago, 6 min read

Customer Services & Relations

Engaging customers is more relevant now, than ever!

A look at measures that can help brick and mortar stores to increase customer engagement.

• 1 Comment

Sharol Monteiro 

224 week ago, 5 min read

Customer Services & Relations

6 reasons you should be sending SMS to your customers

A look at why you should leverage SMS to communicate with your customers.

RAMANA REDDICHARLA 

227 week ago, 7 min read

Customer Services & Relations

Why customer service via social media is so effective?

Find out how social media channels can be an effective medium for your customer service.

• 1 Comment

Geet Jalota 

229 week ago, 6 min read

Customer Services & Relations

Win them with your product, keep them with your...

The main ingredient of creating a sustainable business is customer satisfaction and some big companies have truly mastered the art.