Knowledge

GlobalLinker Staff 

27 Apr 2022, 8 min read

Customer Services & Relations

Customer acquisition and retention: How can you do it?

With a new business in place, you would certainly want to know how you can profitably acquire customers and retain them. Read this article to find out.

SIKAP By PDRF 

28 Jul 2021, 5 min read

Customer Services & Relations

Safe in a Storm: Protecting Your Customers

Customer communication is an important part of any successful business. Maintaining strong relationships with your clients will ensure the longevity and stability of your enterprise.

GlobalLinker Staff 

22 Oct 2020, 7 min read

Customer Services & Relations

How to create a strong loyalty programme for your...

Guide to creating an impactful customer loyalty programme.

Gopalakrishnan Subramanian 

12 Jun 2020, 5 min read

Customer Services & Relations

Customer centricity: Commitment or compliance?

Why being customer centric is an attitude and requires the right mindset.

• 1 Comment

Lion Amir Virani 

17 Apr 2020, 6 min read

Customer Services & Relations

4 fool-proof ways to build strong customer...

Customer-forward companies need to adopt new customer experience (CX) practices in order to address customer concerns.

Ramesh Yeligar 

16 Sep 2019, 6 min read

Customer Services & Relations

Engaging customers is more relevant now, than ever!

A look at measures that can help brick and mortar stores to increase customer engagement.

• 1 Comment

Sharol Monteiro 

22 Aug 2019, 5 min read

Customer Services & Relations

6 reasons you should be sending SMS to your customers

A look at why you should leverage SMS to communicate with your customers.

RAMANA REDDICHARLA 

1 Aug 2019, 7 min read

Customer Services & Relations

Why customer service via social media is so effective?

Find out how social media channels can be an effective medium for your customer service.

• 1 Comment

Geet Jalota 

19 Jul 2019, 6 min read

Customer Services & Relations

Win them with your product, keep them with your...

The main ingredient of creating a sustainable business is customer satisfaction and some big companies have truly mastered the art.