21 Dec 2018, 07:00 — 4 min read
"Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure." - The Enterprisers Project
Every year, technology is rapidly evolving, and most developers and IT experts have been leveraging new technologies such as virtual reality, 3D printing, cloud computing, chatbot, the internet of things and artificial intelligence.
We all know that digital transformation has made an impact on our daily lives, but how can it further help businesses?
Well, digital transformation changes business processes in a good way, and this is important because it is a great marketing tool for the following:
1. Enhancing guest experience
How will digital transformation change the consumers’ experience? Today, modern technology provides faster services and more personalized experiences to customers. Driving your business with solutions to innovate your business platform can make life easier for them.
2. Driving business goals
Don't miss out! Take every opportunity and find ways to improve your business. You need to know what business goals your technology is going to serve. Your company relies on the technology that can be used to achieve your mission and vision and help your business grow.
3. Turning insights into actionable ideas
Think outside the box and make a move. To help mold your insights into action, start by defining the data, building the framework, building a solid optimization plan, and the ability to analyze the data and results.
4. Leveraging loyalty power
Loyalty is the key factor of your design thinking. Businesses should not be afraid to invest in new digital technologies and processes to more effectively engage customers, partners, employees, and potential clients. If your customers are loyal to you because you solve their needs first, you will be remarkable to them; thus, creating a good customer experience.
5. Creating innovative solutions
It's about creating a culture, challenging existing processes and creating new features. Businesses must continuously innovate and integrate these digital technologies in order to keep up and stay ahead in any market.
In the end, reimagining how you do business through technology in building new strategies and processes will make a positive impact on you and your business.
You just have to have knowledge and courage to take big steps. These five key principles will innovate your business with the help of digital transformation.
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Disclaimer: The views and opinions expressed in this article are those of the author and do not necessarily reflect the views, official policy or position of GlobalLinker.
Posted byMicaela Tan
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